Johnny Garcia

Skills

Active Directory Certified
Adobe PhotoshopModerate
Azure OpenAI - ChatGPT OpenAIModerate
Network TopologyModerate
Office 365Advanced
Windows OSAdvanced

Profile

Innovative, high-performing professional. Ability to adapt to new surroundings.

Certification

Microsoft Active Directory

2016 (click to view)

Microsoft Azure DP-900

2023 (click to view)

Hobbies

Collect Cards - Domains - Crypto

Languages

Full Professional Proficiency

  • English
  • Spanish

Experience

Technician

Nov 2015 - Aug 2022

Mountainland Technical College, Lehi, UT

  • Assist with the network infrastructure; switches, access points and printers.
  • Maintain detailed records of IT equipment and services; worked with external vendors via e-mail; chat and VOIP to resolve service problems.
  • Installed, configured and maintained desktops and laptops for users.
  • Created new user accounts in Active Directory. Moved user to assigned OU. Disabled terminated accounts.

Sales Supervisor

Jun 2010 - Sep 2016

Delta Airlines, Salt Lake City, UT

  • Train new employees
  • Responsible for investigating and delegating customer-reported issues. Provide resolution through first-point-of-contact.
  • Complete all required audit and verification responsibilities per schedule.

Education

Information Sytstems

Utah Valley University, Provo, UT

Degree pending

Jun 2003 - Sep 2005