Skills
Active Directory Certified
Adobe PhotoshopModerate
Hardware - SoftwareAdvanced
Network TopologyModerate
Office 365Advanced
Windows OSAdvanced
Profile
Innovative, high-performing professional. Ability to adapt to new surroundings.
Certification
Hobbies
Collect Cards - Domains - Crypto
- Baseball (I have a Nolan Ryan rookie card)
- Football (There's only ONE goat. I have his rookie card)
- Beta testing chatgpt project @ miopinion.com
- To the moon with BitCoin!
Languages
Full Professional Proficiency
- English
- Spanish
Experience
Technician
Nov 2015 - Aug 2022
Mountainland Technical College, Lehi, UT
- Assist with the network infrastructure; switches, access points and printers.
- Maintain detailed records of IT equipment and services; worked with external vendors via e-mail; chat and VOIP to resolve service problems.
- Installed, configured and maintained desktops and laptops for users.
- Created new user accounts in Active Directory. Moved user to assigned OU. Disabled terminated accounts.
Sales Supervisor
Jun 2010 - Sep 2016
Delta Airlines, Salt Lake City, UT
- Train new employees
- Responsible for investigating and delegating customer-reported issues. Provide resolution through first-point-of-contact.
- Complete all required audit and verification responsibilities per schedule.
Education
Information Sytstems
Utah Valley University, Provo, UT